Consumer Lending

Smarter Credit Decisions for Safer Lending Business

Make confident credit decisions in real time—across personal loans, BNPL, P2P, and auto financing. From instant screening to live portfolio monitoring, TrustDecision keeps risk in check and fraud in sight.

Lending companies & partners that have trusted us

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Nearly 90% of Lenders Use AI to Stop Fraud at Onboarding

Fraudsters exploit the speed of digital onboarding with stolen IDs, forged documents, and even AI-generated deepfakes. Once approved, they vanish with loan funds.

How We Stop Fraudulent Borrowers Before Approval

We combine eKYC, device fingerprinting, behavioral models, and graph analysis to flag high-risk applicants instantly—preventing fraudsters from ever entering your portfolio.

Millions of Creditworthy Borrowers Still Rejected

Relying solely on bureau data blinds lenders to untapped potential and leaves thin-file or new-to-credit borrowers excluded.

Here's How We Can Change That

We enhance credit scoring with telco data, repayment history, lending platform behavior, social signals, and more—so you can confidently approve more borrowers without compromising risk quality.

Continuous Monitoring Cuts Delinquency by Up to 10%

Borrower risk is fluid—life events and market shifts can quickly change repayment ability. Without continuous monitoring, issues escalate into delinquencies.

See How We Align Pricing with Risk

Our explainable AI models recommend personalized credit limits and pricing, dynamically adjusting based on repayment behavior, product performance, and regional risk trends—ensuring growth while controlling NPLs.

Billions Lost Annually to Loan Stacking Schemes

Through ATO and social engineering, fraudsters exploit data gaps across lenders to take multiple loans before systems update—causing duplicate disbursements and defaults.

See How We Stop Loan Stacking Before It Starts

We unify intelligence from credit bureaus, banks, and fintech networks to detect early warning signals in applications, repayment behavior, and device patterns—stopping fraudulent loans before approval.

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Stop Fraudulent Borrowers Before Approval

Fraudsters exploit the speed of digital onboarding using stolen identities, forged documents, and even AI-generated deepfake profiles. Once approved, they vanish with loan funds, leaving lenders exposed.
We detect high-risk borrowers from the start using advanced eKYC, device fingerprinting, behavioral models, and graph analysis — stopping fraudsters before they enter your portfolio.

More about application fraud detection
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Smarter Credit Scoring with Alternative Data

Millions of creditworthy borrowers are rejected simply because they lack a traditional credit history. In markets where financial inclusion is a national priority, relying solely on bureau data leaves lenders blind to untapped potential — and vulnerable to hidden risks.

We enrich your credit scoring with telco data, lending platform history, repayment behavior, social signals, and more — helping you accurately assess thin-file and new-to-credit users. Expand your approval base with confidence, without compromising on portfolio quality.

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Make Risk-Aligned Credit Limit & Pricing Decisions

Credit limits set too high risk losses; too low leave growth on the table. Traditional models can’t adapt to fast-changing borrower behavior.Our AI-driven, explainable models recommend personalized limits and pricing, dynamically adjusted by repayment patterns, product performance, and regional risk trends — improving growth and NPL control.

More about credit risk management
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Act Early with Continuous Risk Monitoring

Borrower risk is fluid — life events and market changes can quickly impact repayment ability. Without early detection, issues escalate.

We detect early warning signs like missed micro-payments or spending shifts. Lenders can respond proactively by adjusting terms, engaging borrowers, or triggering collections — before delinquency sets in.

Explore Risk Management Solution for Consumer Lending

Automated smarter credit decisions

Filter risky applications in real time

Assess applicant with alternative data

Score borrowers fairly

SOLUTIONS

Professional Service

Launch and customize your risk system with expert-led deployment, integration, and configuration

Support Service & Training & Enablement

Keep your system running smoothly with 24/7 support, ongoing maintenance, and team training

Unified Fraud and Credit Risk Framework for Smarter Lending

TrustDecision helps lenders manage both fraud and credit risk in one platform—from onboarding and eligibility checks to disbursement and repayment. Detect fake applicants, prevent default, and make confident lending decisions at scale.

Dive into More Insights and Our Case Studies

Case Study: Detecting Application Fraud on an Indonesian Cash Loan Platform

Catch application fraud at scale by using AI-powered screening that increased detection by 300%, automated risk checks, and prevented two million dollars in losses.
Challenges
  • Device tampering
  • Synthetic identities
  • Fraudulent applications

The Bad Apples of Loan Brokers: How They Falsify Borrowers and Defraud Lenders

When applicants collude with loan brokers, how can financial institutions see through fabricated profiles and deploy defenses at every stage of credit risk analysis.
Challenges
  • Profile fabrication
  • Loan stacking
  • Hidden collusion

Case Study: Cracking the Code of Fraud Rings in Mexico’s Digital Lending Industry

Detect application fraud at scale as a Mexican dual-platform lender uncovered coordinated loan abuse by tracing shared identities, manipulated devices, and suspicious cross-platform applications.
Challenges
  • Device spoofing
  • Synthetic IDs
  • Loan stacking
  • Cross-platforms

Expanding Financial Inclusion with Alternative Credit Scoring for the Unbanked

Discover how alternative data like social footprint and digital repayment history are key to expanding financial inclusion for the unbanked in emerging markets.
Challenges
  • Thin-file
  • Inclusion gap
  • Alternative data

FAQs About Credit Risk Management For Lending Companies

How does TrustDecision's fraud management solution help banks detect and prevent fraudulent digital transactions?

TrustDecision offers a comprehensive fraud management solution, integrating AI-powered tools to safeguard banking and lending platforms from evolving fraud risks. Each solution provides unique capabilities to address specific vulnerabilities in the customer journey.

  • Account Protection: Account protection during registration and login events by monitoring critical data points such as email, phone number, IP address, device insights, and user behavior. This proactive approach prevents fake or bot-driven registrations and mitigates account takeover attempts, ensuring legitimate access.

  •  eKYC/Identity Verification : Employs document verification, liveness detection, facial recognition, and device intelligence to ensure compliance with global and local KYC requirements. It protects businesses against a range of fraud tactics, including identity spoofing, digital hijacking, document forgery, face swapping, and high-definition video manipulation.

  • Transaction monitoring: Provides real-time risk assessment by analyzing transaction patterns, user behavior, and geolocation consistency. This capability identifies anomalies indicative of fraud, such as unusual transaction values, geographic mismatches, or irregular usage patterns. It empowers financial institutions to act promptly, mitigating risks while maintaining smooth customer experiences.


Together, these solutions offer an integrated approach to fraud prevention, ensuring security, compliance, and trust while enabling banks to operate confidently in an increasingly complex threat landscape.

How to prevent loan application fraud?

Application Fraud Detection employs a multi-layered approach to prevent fraudulent loan applications effectively:

  • Identity Verification and KYC++: Verifies user legitimacy during onboarding by detecting bot registrations, preventing account takeovers, and identifying document forgery. Advanced tools like liveness detection and facial recognition ensure robust compliance and fraud prevention.
  • Device Fingerprinting Technology: Analyzes device attributes to assess risk levels, flagging high-risk devices associated with fraudulent activities.

  • Alternative Credit Data Integration: Combines device fingerprinting and non-traditional credit data to detect anomalies such as loan stacking, ensuring secure and legitimate lending processes.

This comprehensive strategy minimizes fraud risks, safeguards lenders, and ensures seamless services for genuine users.



Learn more about Application Fraud Detection.

How can digital banks reach unbanked and underserved customers while managing risks?

TrustDecision provides non-traditional data sources, such as digital and social media presence, data breached history, loan application activity and repayment behaviour across multiple online lending platforms, and device risk insights to assess creditworthiness accurately.


These alternative credit data insights give digital banks or online lending platforms more confidence in issuing loans to unbanked/underserved customers. The easy API / SDK integration of Identity Verification, KYC++, and Application Fraud Detection also helps businesses enhance security and keep the system up-to-date with the latest fraud trends and technologies.

How does TrustDecision streamline compliance with KYC regulations for digital banks?

TrustDecision simplifies KYC compliance by leveraging AI-driven solutions that meet the top KYC requirements across APAC:

  • Customer Identity Verification: We use LLM (large language model) for document processing and real-time liveness detection to authenticate customers during onboarding, ensuring accurate identity verification to prevent fraud.

  • Risk-Based Customer Due Diligence (CDD): Digital banks can customize workflows to assess customer risk profiles and apply enhanced due diligence for high-risk customers, ensuring compliance with local regulations.

  • Anti-Money Laundering (AML) Monitoring: Real-time transaction monitoring detects suspicious activities across all digital banking channels, helping banks adhere to AML regulations and prevent financial crimes.

  • Data Privacy and Protection: We ensure secure handling of sensitive customer data, complying with regional data protection laws (e.g., PDPA, GDPR), safeguarding customer privacy.

  • Record Keeping: TrustDecision supports compliance with record-keeping requirements, including customizable auto-deleting to manage data retention in line with regulatory policies, enabling easy audit trails and regulatory reporting.

This streamlined compliance processes, helps digital banks to reduce administrative burdens and costs, minimize regulatory risks, and enhance operational efficiency.

What makes TrustDecision's fraud detection system unique for banks?

TrustDecision offers a comprehensive, end-to-end fraud management system that safeguards every stage of the customer journey, from registration and login to online transactions. Key features include:

  • First-Strike Fraud Prevention: TrustDecision's solution is designed to block fraudulent activities from the very first attempt, providing real-time detection and prevention. This ensures immediate risk mitigation and safeguards operations effectively.

  • Customizable Strategies: Rules, models, and policies can be tailored to specific business needs, ensuring an optimized solution for every use case. Our team of domain experts collaborates closely with clients during the proof-of-concept (POC) phase and provides continuous support, helping digital banks and online loan providers refine strategies to maximize performance.

  • Advanced AI and Machine Learning: Our technology continuously learns from new data, adapting to evolving fraud tactics and ensuring proactive protection. Behavioral insights and knowledge graphs allow for the detection of complex schemes such as credential stuffing, account farming, and loan stacking.

  • Real-Time Decisioning: Credit Risk Management system provides real-time risk scoring and fraud prevention across all digital channels, ensuring secure, seamless transactions without impacting legitimate customers. 

TrustDecision’s adaptive AI and customizable fraud prevention strategies help the banking and lending industry prevent fraud, ensure compliance, build customer trust, and improve operational efficiency.

Consult Our Expert

Let’s discuss your goals—whether it’s reducing fraud losses, improving credit approvals, or scaling risk management.

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