Smarter Credit Decisions for Safer Lending Business

TrustDecision offers a comprehensive fraud management solution, integrating AI-powered tools to safeguard banking and lending platforms from evolving fraud risks. Each solution provides unique capabilities to address specific vulnerabilities in the customer journey.

• Account Protection: Account protection during registration and login events by monitoring critical data points such as email, phone number, IP address, device insights, and user behavior. This proactive approach prevents fake or bot-driven registrations and mitigates account takeover attempts, ensuring legitimate access.
  ‍
  
•  eKYC/Identity Verification : Employs document verification, liveness detection, facial recognition, and device intelligence to ensure compliance with global and local KYC requirements. It protects businesses against a range of fraud tactics, including identity spoofing, digital hijacking, document forgery, face swapping, and high-definition video manipulation.
  ‍
  
• Transaction monitoring: Provides real-time risk assessment by analyzing transaction patterns, user behavior, and geolocation consistency. This capability identifies anomalies indicative of fraud, such as unusual transaction values, geographic mismatches, or irregular usage patterns. It empowers financial institutions to act promptly, mitigating risks while maintaining smooth customer experiences.
  ‍

Together, these solutions offer an integrated approach to fraud prevention, ensuring security, compliance, and trust while enabling banks to operate confidently in an increasingly complex threat landscape.

Application Fraud Detection employs a multi-layered approach to prevent fraudulent loan applications effectively:

• Identity Verification and KYC++: Verifies user legitimacy during onboarding by detecting bot registrations, preventing account takeovers, and identifying document forgery. Advanced tools like liveness detection and facial recognition ensure robust compliance and fraud prevention.
  ‍
  
• Device Fingerprinting Technology: Analyzes device attributes to assess risk levels, flagging high-risk devices associated with fraudulent activities.
  ‍
  
• Alternative Credit Data Integration: Combines device fingerprinting and non-traditional credit data to detect anomalies such as loan stacking, ensuring secure and legitimate lending processes.
  ‍

This comprehensive strategy minimizes fraud risks, safeguards lenders, and ensures seamless services for genuine users.

Learn more about Application Fraud Detection.

TrustDecision provides non-traditional data sources, such as digital and social media presence, data breached history, loan application activity and repayment behaviour across multiple online lending platforms, and device risk insights to assess creditworthiness accurately.

These alternative credit data insights give digital banks or online lending platforms more confidence in issuing loans to unbanked/underserved customers. The easy API / SDK integration of Identity Verification, KYC++, and Application Fraud Detection also helps businesses enhance security and keep the system up-to-date with the latest fraud trends and technologies.

TrustDecision simplifies KYC compliance by leveraging AI-driven solutions that meet the top KYC requirements across APAC:

• Customer Identity Verification: We use LLM (large language model) for document processing and real-time liveness detection to authenticate customers during onboarding, ensuring accurate identity verification to prevent fraud.
  ‍
  
• Risk-Based Customer Due Diligence (CDD): Digital banks can customize workflows to assess customer risk profiles and apply enhanced due diligence for high-risk customers, ensuring compliance with local regulations.
  ‍
  
• Anti-Money Laundering (AML) Monitoring: Real-time transaction monitoring detects suspicious activities across all digital banking channels, helping banks adhere to AML regulations and prevent financial crimes.
  ‍
  
• Data Privacy and Protection: We ensure secure handling of sensitive customer data, complying with regional data protection laws (e.g., PDPA, GDPR), safeguarding customer privacy.
  ‍
  
• Record Keeping: TrustDecision supports compliance with record-keeping requirements, including customizable auto-deleting to manage data retention in line with regulatory policies, enabling easy audit trails and regulatory reporting.
  ‍

This streamlined compliance processes, helps digital banks to reduce administrative burdens and costs, minimize regulatory risks, and enhance operational efficiency.

TrustDecision offers a comprehensive, end-to-end fraud management system that safeguards every stage of the customer journey, from registration and login to online transactions. Key features include:

• First-Strike Fraud Prevention: TrustDecision's solution is designed to block fraudulent activities from the very first attempt, providing real-time detection and prevention. This ensures immediate risk mitigation and safeguards operations effectively.
  ‍
  
• Customizable Strategies: Rules, models, and policies can be tailored to specific business needs, ensuring an optimized solution for every use case. Our team of domain experts collaborates closely with clients during the proof-of-concept (POC) phase and provides continuous support, helping digital banks and online loan providers refine strategies to maximize performance.
  ‍
  
• Advanced AI and Machine Learning: Our technology continuously learns from new data, adapting to evolving fraud tactics and ensuring proactive protection. Behavioral insights and knowledge graphs allow for the detection of complex schemes such as credential stuffing, account farming, and loan stacking.
  ‍
  
• Real-Time Decisioning: Credit Risk Management system provides real-time risk scoring and fraud prevention across all digital channels, ensuring secure, seamless transactions without impacting legitimate customers. 
  ‍

TrustDecision's adaptive AI and customizable fraud prevention strategies help the banking and lending industry prevent fraud, ensure compliance, build customer trust, and improve operational efficiency.