Abuse Prevention

Stop Promo Abuse, Run Campaigns that Drive Real Growth

Block voucher exploitation, refund manipulation, and loyalty fraud. Our AI decision engine helps you keep offers exclusive to real users, improve ROI and protect long-term brand trust
01
Conversion

Maximize Campaign ROI

Stop discount drain from fake accounts, self-referrals, and multi-claimers. Target the right users with the right offers — and ensure campaigns actually convert.

02
Integrity

Protect Brand Loyalty

Keep rewards, returns, and referral systems clean. Maintain a trusted brand experience while blocking those who exploit incentives or game point-based systems.

03
Intelligence

Outsmart Fraud Rings

Fraud rings exploit loopholes fast. We help you stay ahead with bulk pattern analysis and velocity-based detection — catching coordinated attacks that traditional rules miss.

04
Prevention

Stop Fraud From The Start

Most promo abusers are fake from day one. Block them before they enter your ecosystem by scanning signals like device fingerprint, IP risk, and behavioral anomalies — all without hurting conversion.

40%
Promotion ROI lift
95%
Decrease in promo exploitation
95%
Lesser loyalty point abuse

What Promotion Abuse Looks like for Each industries

Retail & E-commerce

Fraud rings exploit limited-edition product drops by automating checkouts or using reshipping schemes to bypass order limits and dominate inventory.

Airlines & Ticketing

Scalpers use bots and fake accounts to hoard discounted flight tickets or concert passes the moment they’re released, reselling them at inflated prices.

Gaming & Live Streaming

Abusers farm referral codes or in-game rewards using disposable emails and emulator devices to claim “new user” bonuses repeatedly — draining your campaign budget.

Digital Payments

Fraudsters onboard with fake merchant accounts or collude with merchants to abuse welcome offers, cashback campaigns, or usage-based rebates.

Travel & Loyalty

Users hoard miles or loyalty points via fake bookings or resell them through shady forums — often by manipulating cancellation windows or bonus triggers.

Dive into Case Studies and Its Real Impact

Case Study: Tackling Global Promotion Abuse on a Leading E-Commerce Platform

A global leading fashion e-commerce runs marketing campaign focused on viral growth strategies to attract new users such as flash sales, lucky draws and games. Their referral program also faced challenges from fraudulent exploitation by underground market operators and malicious competitions from rivals.
Challenges
  • Bulk creation of fake accounts/emails
  • Bypassing geographical (IP) restrictions
  • Sophisticated device spoofing and fraud rings

Keep Your Holiday Sales Safe from the Top 3 Fraud Risks

As holiday sales soar, so do fraud risks. Discover the top 3 threats to e-commerce and how TrustDecision’s solutions can protect your business this season.
Challenges
  • Promo abuse/coupon farming
  • SMS channel exploitation
  • Chargeback fraud

How to Build a Robust Defense Against Referral Fraud In E-Commerce

Referral fraud steals your growth. Protect your business & boost genuine referrals. Learn prevention strategies & detection tools. Keep fraudsters at bay.
Challenges
  • Mass creation of fake accounts/identities
  • Organized referral rings and collaboration
  • Exploiting program loopholes and lenient verification

Sneaker Bot Vulnerabilities: Protecting Your Brand and Customers

Sneaker bots: game changers or game spoilers? The battle for limited drops is real. Learn about sneaker bots, its impact, and how you can fight back.
Challenges
  • Automated purchase fraud targeted at limited-edition sneakers
  • Erosion of customer loyalty and brand image
  • Advanced bot evasion tactics (proxies and spoofing)

FAQs about TrustDecision’s Abuse Prevention

What is TrustDecision Abuse Prevention solution and how can it help businesses?

TrustDecision’s Abuse Prevention solution helps businesses safeguard their marketing campaigns by detecting and stopping fraudulent activities such as discount exploitation, fake referrals, and coupon stacking. This solution is especially beneficial for industries like retail and e-commerce, airlines, and entertainment, where promotional campaigns are frequent and vulnerable to abuse.

Can TrustDecision adapt to new abuse patterns?

Yes. Models continuously learn from new events across regions and campaigns.As fraudsters change tactics, such as shifting device setups, exploiting new promo mechanics, or scaling bot networks, the system learns and adapts, keeping abuse under control without constant manual tuning.

Will abuse prevention impact genuine customer experience?

No. Our engine is designed to keep friction extremely low.

Low-risk users pass through instantly, while only suspicious behavior triggers extra checks. This ensures fraud is blocked without slowing down real customers or hurting campaign conversion.

How do you handle data compliance for cross-border operations?

We follow a data-localization-first approach. TrustDecision operates multiple global nodes so clients can choose a region that meets local regulatory requirements.


We also:

  • Work with clients to determine compliant data fields for transmission
  • Hold global certifications including SOC 2, ISO 27701, and PCI DSS
  • Fully support compliance audits and documentation for client due diligence
How does TrustDecision integrate with our promo/loyalty system?

TrustDecision integrates through lightweight APIs that plug directly into your promo, loyalty, and coupon systems. We evaluate each reward action — such as coupon claims, point redemptions, bonus issuance, and referral events — in real time and return a risk score or decision within milliseconds.


You keep full control: our decisions can trigger approvals, blocks, limits, or step-ups depending on your workflow.

Run Effective Campaign, Start Your Free Trial

Speak with our team to get a tailored promotion abuse prevention strategy.

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