Fraud Management

Protect Revenue with End-to-End Fraud Prevention Using AI

Detect and stop fraud across full user journey. Protect your digital platform from fake signups, account takeovers, CNP fraud, and malicious chargebacks.
01
Intelligence

Stay Ahead of Evolving Fraud

Leverage AI-native risk intelligence that adapts in real time to stop account takeovers, fake transactions, and abuse before they happen — far beyond what rule-based systems can catch.

02
Conversion

Boost Approval Rates, Secure More Revenue

Our real-time risk scoring and precision detection helps you reduce false positives, approve more good users, and maximize order conversions without compromising on security.

03
Non-friction

Deliver Seamless Experiences for Genuine Users

Eliminate unnecessary friction across login, checkout, and payment — allowing trusted users to move through the funnel smoothly while threats are stopped in the background.

04
Precision

Lower Cost with Smarter 3DS Orchestration

Optimize your fraud operations and chargeback rates using intelligent 3DS routing that dynamically applies authentication only when risk is detected — saving cost while meeting compliance.

90%
Lesser false positive
<400ms
Real-time decisioning
90%
Drop in chargeback

A Complete Stack for Digital Growth

Every solution you need. One integrated AI-native platform.

Register & Login

Block fake signups, detect suspicious logins, and prevent ATO frictionlessly.

Promotion

Stop promo abuse before it drains your marketing budget or erodes trust.

Payment

Spot risky transactions and approve good users in real-time.

Post-Payment

Resolve disputes fast and reduce fraud-related chargebacks with early alerts.

Dive into Case Studies and Its Real Impact

Case Study: TrustDecision Block 60M+ Flash Sale Abuse for a Random Box Collectible Toy Brand

Scalpers were hijacking limited-edition random box drops. TrustDecision’s anti-abuse system blocked 60M+ fraudulent orders, stopped automated bot attacks, and protected real fans.
Challenges
  • Industrialized flash-sale abuse
  • Scalper bots & mass account farming
  • Seconds-level sellouts & fake user dominance

Case Study: How a Global Fast Fashion Platform Fought Back Against Payment Fraud and Won

When payment fraud surged alongside hypergrowth, a fast-fashion leader turned to risk-based AI to selectively apply 3DS, detect fraud rings, and protect conversions without breaking user experience.
Challenges
  • Chargeback surge
  • CNP fraud
  • Conversion risk

Case Study: Tackling Global Promotion Abuse on a Leading E-Commerce Platform

A global leading fashion e-commerce runs marketing campaign focused on viral growth strategies to attract new users such as flash sales, lucky draws and games. Their referral program also faced challenges from fraudulent exploitation by underground market operators and malicious competitions from rivals.
Challenges
  • Bulk creation of fake accounts/emails
  • Bypassing geographical (IP) restrictions
  • Sophisticated device spoofing and fraud rings

Case Study: Protecting the Integrity of Online Ticketing from Scalpers

This case study explores how a Chinese ticketing platform tackled ticket scalping and price manipulation, blocking 28M fraud attempts and saving over $14M.
Challenges
  • Scalpers using bulk registration/login
  • High-speed automated ticket purchasing (bots)
  • Secondary market price manipulation

Case Study: Navigating Seat Hoarding and Inquiry Fee Loss for an Airline

As travel demand surges, so do airline risks. Discover how TrustDecision helped a Chinese airline curb seat hoarding & cut GDS inquiry fees in our latest study.
Challenges
  • Seat hoarding via flexible booking policies
  • Inflated GDS inquiry fees from web scraping
  • Automated bot activity across the user lifecycle

FAQs about TrustDecision’s Fraud Management

What is TrustDecision's Fraud Management solution, and how does it help businesses?

TrustDecision's fraud management solution is an AI-powered risk decisioning solution. By integrating device fingerprinting technology, account protection, and transaction monitoring, our solution helps businesses detect, prevent, and mitigate fraudulent activities throughout the entire customer journey in real-time.

This comprehensive approach helps protect businesses from online fraud, enhance trust, and reduce financial risks, making it particularly valuable for industries like e-commerce, travel and ticketing, gaming and social platforms.

What makes TrustDecision's Fraud Management solution different?

TrustDecision offers a tailored fraud prevention strategy developed by industry experts to fit the specific needs of different businesses. Our solution is highly customizable, with rules, models, and policies adapted to various industries and evolving market threats. We provide ongoing support and continuously optimize the system to maintain effectiveness, which makes TrustDecision an ideal choice for companies that need flexible and reliable fraud prevention.

What is 3DS and why does it matter for fraud management?

3-D Secure (3DS) is an extra authentication step required by card networks like Visa and Mastercard. When triggered, users may need to enter an SMS code or pass biometric verification before completing a payment.


For fraud management, 3DS helps reduce unauthorized transactions and shift liability, but overuse can add friction and lower checkout conversion. Effective fraud systems use 3DS selectively, applying it only when risk is high.

How does our fraud prevention strategy differ from traditional methods?

Unlike traditional methods, TrustDecision’s fraud prevention services utilize adaptive machine learning to identify and prevent evolving fraud tactics. By combining online data processing and offline retrieval, our system continuously learns from historical data and adapts to new threats. The AI-powered decision engine analyzes behaviors, detects subtle fraud patterns, and updates in parallel, providing businesses with proactive fraud management.

How do you handle data compliance for cross-border operations?

We follow a data-localization-first approach. TrustDecision operates multiple global nodes so clients can choose a region that meets local regulatory requirements.


We also:

  • Work with clients to determine compliant data fields for transmission
  • Hold global certifications including SOC 2, ISO 27701, and PCI DSS
  • Fully support compliance audits and documentation for client due diligence

Protect Your Business, Start Your Free Trial

Speak with our team to get the right fraud strategy for your business and grow with confidence.

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