Automated scripts and bots generate thousands of fake flight inquiries, inflating inquiry fees and straining booking systems.
Fraudsters repeatedly hold and cancel seats without payment, especially during peak seasons, locking out legitimate customers and distorting demand.
Fraudsters steal or farm rewards through fake sign-ups, account takeovers, and collusive redemptions, draining program value and damaging trust.
Fraud rings and rogue resellers book with stolen cards or fake payment credentials. When the true cardholder files a chargeback, airlines are left to absorb refunds, fees, and reconciliation headaches.
Payment fraud is a major threat. Fraudsters use stolen cards through third-party “booking agents” or reseller networks, complete the trip, and then disappear, leaving airlines with post-travel chargebacks and unrecoverable losses. So while identity-level risk may be lower compared to e-commerce, payment fraud pressure is still high and requires dedicated controls.
Our solution providesfull-journey protection, covering:
We secure every critical touchpoint from search to payment to travel completion — reducing fraud losses while maintaining a smooth experience for genuine travelers.
Our Large Multimodal Models capture complex, long-range fraud patterns that traditional models miss, enabling 98%+ fraud interception while reducing manual reviews by about 60%. They also strengthen the entire risk-control workflow — from data insights and feature discovery to model building and early risk warnings — making fraud detection more adaptive, accurate, and resilient.
We follow a data-localization-first approach. TrustDecision operates multiple global nodes so clients can choose a region that meets local regulatory requirements.
We also:
Speak with our team to get the right fraud strategy for your business and grow with confidence.
