TrustDecision and Mastercard Ethoca Deepen Collaboration at 2025 Ethoca Asia Pacific Partner Forum

TrustDecision joined Mastercard at the 2025 Ethoca Asia Pacific Partner Forum held in Shanghai, highlighting growing industry collaboration to tackle rising fraud in the digital payments space.

May 1, 2025

3 minutes

Ying Wang, Yuqi Chen

Shanghai, April 28, 2025 — TrustDecision, a global provider of anti-fraud solutions, joined Mastercard at the 2025 Ethoca Asia Pacific Partner Forum held in Shanghai, highlighting growing industry collaboration to tackle rising fraud in the digital payments space.

The event convened top partners from across the APAC region, including financial institutions, payment providers, and fintech leaders. The forum shed light on the emerging fraud risks among these industries, and Ethoca’s roadmap for the region.

During the summit, Brett Small, General Manger of Ethoca - Asia Pacific, shared insights into the global chargeback surge. He mentioned that chargebacks were expected to hit 324 million by 2028, a 24% increase from 2025, signaling a pressing need for stronger chargeback management across in the industry.

TrustDecision’s Strategic Role

During the event, Tao Cui, Business Development Director at Mastercard, emphasized the importance of optimizing approval and acceptance rates — an insight that resonates strongly with TrustDecision’s core philosophy of balancing fraud prevention with business growth.

As fraud threats continue to evolve, TrustDecision’s comprehensive fraud management and chargeback alert service helps merchants with different risk preferences strike that balance. Covering threats like account takeover, suspicious transactions, and malicious chargebacks, the solution delivers precise risk pattern recognition and automated decisioning. This empowers businesses to protect their payment ecosystems while improving conversion rates and ensuring a seamless user experience.

Looking ahead, TrustDecision will continue to support industry engagement across Asia-Pacific to promote safer, smarter digital payments.

About TrustDecision

TrustDecision is a leading RiskTech and RegTech company committed to enabling digital and financial inclusion across emerging markets. Through advanced AI, real-time risk analytics, and contextual identity intelligence, TrustDecision helps businesses—from fintechs and digital banks to e-commerce platforms—detect fraud, manage risk, and build trust with their users.

For media inquiries or partnership discussions, please contact:

📧 mkt@trustdecision.com

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