Secure and Seamless Identity Verification Services for Digital Onboarding

TrustDecision's Identity Verification service is a comprehensive solution designed to ensure genuine users are registering and accessing platforms. Beyond document and biometric verification, it collects and analyses a wide range of data, including emails, phone numbers, device fingerprints, network (IP address, geolocation, ISP) and user behaviour (e.g., timing and frequency of interactions) leveraging machine learning to detect anomalies and fraudulent patterns.

This robust approach helps businesses prevent account takeovers, block fake accounts, reduce bot attacks, and make real-time decisions to strengthen security. Our solution is ideal for industries such as financial services, travel, and digital commerce.

Our identity verification service is a vital part of TrustDecision’s end-to-end fraud management system, working with other tools to provide comprehensive protection. It thoroughly assesses email addresses, phone numbers, IP addresses, and includes sanction checks to identify potentially fraudulent users before onboarding. By detecting irregular behaviour and past fraudulent activities, we help businesses prevent unauthorised account access, automated bot attacks, and fraudulent registrations.

TrustDecision's identity verification solution tackles synthetic identity fraud by leveraging advanced data analysis, machine learning, and biometric verification. It examines complex combinations of digital and biometric data, cross-referencing elements such as email addresses, phone numbers, device fingerprints, user behavior, and document checks. The solution verifies the authenticity of each data point and detects inconsistencies and anomalies often found in fabricated profiles. Through machine learning, the system flags suspicious connections, like multiple identities linked to a single device, and uses real-time risk scoring to identify and stop fraudulent users from creating or using synthetic identities on the platform.

TrustDecision's online identity verification services offer robust fraud prevention while minimizing false positives, leading to a smoother onboarding process with fewer unnecessary security checks. By accurately detecting fraud upfront, our solution reduces the need for costly Multi-Factor Authentication (MFA) checks, improving the user experience by reducing disruptions for genuine customers. This enhances customer satisfaction and also lowers operational costs for businesses, making it especially advantageous for industries like banking and travel.

Yes, TrustDecision's identity verification services can be customised to meet the unique needs of different industries. While we implement standard best practices for each sector, we understand that user behaviour differs across industries like e-commerce and gaming. We tailor our solutions based on your business's risk appetite, incorporating specific rules and internal policies. This flexibility ensures that our identity verification aligns with your operational requirements, delivering the most effective protection for your industry.