TrustDecision’s Comprehensive Fraud Management for Airlines & Travel Industry

Risk Scenarios That We Take Care Of

Account Verification & Marketing Activities

False Account Registrations and Loyalty Point Abuse

Analyse and identify fake accounts with false information with the intention to exploit promotional offers, frequent flyer miles, or discounts intended for genuine customers

Unauthorised Access and Account Takeover (ATO)

Prevent fraudsters from gaining unauthorised access to customer accounts through methods like credential stuffing, brute force attacks, or phishing

Account Farming and Promotion Abuse

Find out sophisticated techniques of fraudsters nurturing multiple accounts over time to mask themselves from fraudulent activities

SMS Channel Exploitation and Authentication Bypass

Avoid the exploitation of vulnerabilities in SMS-based system, such as intercepting or spoofing SMS, to bypass two-factor authentication.

Data Queries and Scraping Risks

Data Query

Unauthorised data queries that may lead to exposure of sensitive customer information, including booking details and personal data

Data Scraping

Detect automated scraping of flight schedules, prices, or customer data that can be used for competitive intelligence or to commit fraud

Payment / Transaction

Scalping and Seat Hoarding

Analyse large quantity bookings potentially using bots to create fake scarcity and reselling them at a higher prices, impacting legitimate customers

Transaction Fraud and Malicious Refunds

Detect ticket booking with stolen credit card to avoid customer dispute and chargeback. Understand the user behaviour patterns to avoid refund policies abuse

Unlock the Full Potential of Your Business with Intelligent Fraud Prevention Strategy

Comprehensive Risk Control Decision Engine

Integrate internal and external data, user device information, and user behavior using various rules and techniques such as blacklist rules, association rules, frequency rules, time rules, device fingerprinting, biometric probes, and proxy IP detection to effectively identify all types of risks.
‍
‍

Customised Monitoring Model

Tailor risk control strategies to cover the entire user lifecycle based on the risk profiles of e-commerce clients. Combine the actions of risk control operators and system automation to meet current and future business risk control needs.
‍
‍

Global User Profiling

Gather risk indicators from IP addresses, phone numbers, emails, and physical addresses to create comprehensive fraudster profiles. These profiles include tags for various risks such as promotion abuse and fake registrations, enabling precise targeting of fraudulent activities.

‍

More Than Just Fraud Risk Solution

Professional Fraud Research and Operation

Fraud intelligence team that constantly monitor fraudsters strategies to detect potential fraud risk and promptly update system vulnerabilities or adjust rule models.

Dedicated Support Team
‍

Solution architects that provide strategy that fits unique needs of each businesses with implementation support and ongoing 24/7 assistance.

Seamless Integration
‍

Our API is designed with universal compatibility in mind, one end-point across all platforms including web, mobile application and software development kits (SDK)

Fraud Management for Travel/Airlines Industry that Protects Financial Loss

Airlines That Have Trusted Us

Partner Ecosystem To Drive Digital Inclusion Together

False Account Registrations and Loyalty Point Abuse