Fraud Detection & Credit Risk Decisioning in Banking Using AI

AI-driven Fraud Detection System (FDS) and Innovative Credit Scoring (ICS) to drive digital transformation and financial inclusion. Enhance protection and reach underserved population with real-time intelligent decision engine and alternative credit data insight.

Banks That Have Trusted Us

Partner Ecosystem To Drive Financial Inclusion Together

Fraud & Credit Risk Scenarios for Banks
Account Verification & Protection

Identity & Document Fraud

Verify ID documents from legitimate sources and liveness detection to combat deepfakes

Unauthorized Account Activities

Detect the creation of multiple fake accounts using automated tools or stolen information

Credential & Access Attacks

Identify credential stuffing, brute force attacks and account takeovers (ATO)
Transfer, Transaction & Withdrawal

Internal Fraud Prevention

Tighten checks on employees/insiders with access to sensitive information and banking systems to avoid embezzlement, data theft or collusion

Money Laundering Detection

Conduct AML checks, analyze complex transactions across multiple accounts to avoid prevent illegally obtained money

ATM and POS Skimming

Monitor and capture unauthorised withdrawals and detect skimming devices on ATM or point-of-sale (POS) terminals
Digital Loan Application & Risk Assessment

Loan stacking

Get data analytics of users’ application and repayment behavior (frequency, amount and patterns) to detect and prevent loan stacking

Access Unbanked Population

Leverage non-traditional data sources from multiple digital and social media platforms to evaluate creditworthiness of underserved populations
Paving the Way for Secure Digital Transformation in Financial Institutions
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Real-Time Detection Across All Channels

AI-driven Fraud Detection System (FDS) in banking provides real-time detection and prevention across all channels, including mobile apps, online banking, and ATMs. Our decision engine leverages on machine learning, behavioral analytics, and device intelligence to identify and mitigate fraudulent activities instantly.

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From Ready-To-Use Rules & Models to Customisation Strategy

Choose from a library of rules and models to enhance existing Fraud Detection System, or speak to our experts to develop a comprehensive, tailored fraud prevention strategy against emerging threats that align with the bank’s unique policies, regulations, and risk appetites.
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Global eKYC with Device Fingerprint for Secure Onboarding

Easily kickstart digital onboarding journey by accepting 12,000+ types of identity documents with multiple modes of liveness detection for biometric authentication. Detect sophisticated fraud tactics, including deepfakes, AIGC fraud, digital hijacking and more. We help banks navigate digital transformation with seamless, secure onboarding while maintaining high security and operational efficiency standards. 
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Risk Profiling Using Alternative Credit Data Insight

We integrate multi-source data, including digital/social platform presence, data breached history, and loan application/repayment insights across multiple digital lending platforms to enhance fairness of credit risk profiling. This holistic approach helps banks reach underserved and unbanked populations while improving credit assessments and reducing default rates. By analysing customer behaviours and leveraging alternative data, we enable more inclusive and informed credit decisions, enhancing financial inclusion, especially in emerging markets.
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The Bird’s Eye View: A Fraud Protection Framework for Banks

TrustDecision's fraud management system provides fraud and AML transaction monitoring with a holistic view across various channels, including online banking, ATMs, and branch counters in real-time that complies with local regulation guidelines.

More Than Just Banking Fraud Risk Solution

Fraud Research And Operation

Fraud intelligence team that constantly monitor fraudsters strategies to detect potential fraud risk and promptly update system vulnerabilities or adjust protocols, ensuring banks stay ahead of potential threats.

Dedicated Support Team

Our solution architects design strategies tailored to each business’s unique needs, providing implementation support and ongoing 24/7 assistance.

Flexible Multi-Platform Integration

Our API ensures secure integration across web, mobile apps, and SDKs, providing consistent fraud protection at touchpoints. Whether it’s cloud-based or on-premise, we provide full support and expertise.
FAQs on Fraud Detection, AML and Credit Risk in Banking
1. How to leverage AI for banks to prevent fraud in real time?

Banks can effectively prevent fraud by leveraging  AI-powered banking security solutions that deliver real time insights into transaction patterns, user behavior, and external threats. TrustDecision’s advanced system uses machine learning to detect anomalies, flag suspicious activities, and adapt dynamically to evolving fraud tactics. This ensures swift responses and mitigates risks, building trust and resilience in banking operations.

It is achieved by processing vast amounts of data instantaneously, leveraging advanced algorithms and automation:
· High-speed data processing: Our decision engine analyses transactional data, user behaviour, and environmental signals in milliseconds to enable real-time fraud prevention. 
· Anomaly detection with machine learning models: Supervised and unsupervised learning to flag deviations from normal behaviour. 
· Dynamic risk scoring: It calculates risk scores by integrating multiple data streams such as device information, transaction context, geolocation, and more.
· Continuous model update: The system adapts to new fraud tactics through continuous learning and past historical blacklist across our network. The on-going update of fraud detection rules enhances accuracy, minimises false positives and secures customers' account/transaction with precision.

2. How does AI technology minimize false positives and improve customer experience in banking?

· Multi-layered risk assessment. Process and evaluate vast amount of data from various aspects across all channels. For instance, tracking all kinds of transactions, geolocation, device details and behavioral patterns across online banking, ATMs, and branch counters. 
· Risk analytics are performed with contextual understanding. For instance, the system knows that purchasing behaviour during the holiday season will be different than usual and should be able to distinguish legitimate transactions from actual fraud.
· Adaptive learning with machine learning models. The AI systems evolve by learning from past outcomes, improving their ability to differentiate between genuine and fraudulent activity. It adapts to new fraud tactics to detect effectively without mistakenly penalizing legitimate users. 

With all of the above strategized to increase higher accuracy and reduce false positives, banks can confidently allow genuine customers to transact seamlessly without friction. Trigger medium risk users with multi-factor authentication (MFA) or other additional verification with clear communication.

3. What machine learning models that TrustDecision uses for fraud detection in banking?

It uses a multi-layered approach by combining different technologies and rules according to every stage of the user journey. Core methods include:
· Human-Machine Model to detect bot-like activity
· Behavioural Fraud Detection model to assess patterns in user behavior 
· Gradient Boosting Decision Trees (GBDT) model for classification and regression
· Black Sample Mining model that looks for data points that deviate from the majority 
· Knowledge Graph model to find connections between each digital element and identify fraud syndicate. 

4. What challenges do banks face when implementing AI in fraud detection?

· Data Integration and Silos: Many banks operate across fragmented systems, where data is stored in silos. Consolidating and integrating this data to build effective AI models can be complex and time-consuming, hindering fraud detection accuracy.
· Legacy System Compatibility: AI solutions often struggle to integrate with outdated banking infrastructure. Upgrading or bridging these systems requires significant effort to ensure seamless compatibility.
· Scalability for New Technologies: Implementing a modular, scalable framework is essential to accommodate advancements in AI and fraud detection technologies. Banks must adopt solutions that allow the easy introduction of new tools without disrupting existing operations. 
· Cloud Adoption: Transitioning to cloud-based platforms enhances agility and scalability, enabling banks to leverage real-time data processing and rapidly adapt to evolving fraud tactics. The cloud also supports faster deployment of AI models and ensures continuous updates to counter sophisticated threats.

TrustDecision's platform addresses these challenges by centralizing data through extracting, transforming, and integrating information from disparate systems into a unified framework.

Furthermore, the platform’s architecture is designed to enable the integration of machine learning models with real-time processing capabilities, ensuring banks can leverage advanced analytics for immediate fraud detection and prevention. 

5. How do TrustDecision’s fraud management solutions ensure regulatory compliance for banks?

· Policy Customization and Integration:Our software enables banks to import and enforce their unique internal policies and local regulatory requirements. This ensures compliance frameworks are customized to meet both global and jurisdiction-specific standards.
· Advanced Case Management System:Supports manual reviews for cases with a medium risk score (threshold can be customised). It offers deeper insights into every user, device, and transaction, allowing banks to investigate and resolve issues.
· Expert-Driven Implementation:Our solution and operations team comprises seasoned domain experts who collaborate closely with banks to craft fraud/credit risk strategies tailored to their individual needs. This ensures optimal alignment with operational goals and regulatory mandates.
· Localized Expertise:With dedicated local teams in key regions, we maintain close relationships with central banks and regulatory bodies. This enables us to stay updated on evolving regulations and guide our clients proactively in meeting these changes.

Stay Informed with More Banking Fraud Insights

Learn more about financial fraud trends, digital transformation for banks, decision intelligence platform for fraud/credit risk, and success stories in implementation of AI decision engine.

Let’s chat!

Let us get to know your business needs, and answer any questions you may have about us. Then, we’ll help you find a solution that suits you