Fraud Management for Gaming, Livestream & Online Entertainment Industry that Protects Financial Loss

Holistic fraud prevention strategy in online entertainment that analyzes deeper levels of fraudsters’ behaviour backed by a rich history of data and domain experts. The anti-fraud strategy is made to prevent financial loss on revenue opportunity, protect genuine customers and improve their satisfaction level.

Gaming & Live Stream Platforms  That Have Trusted Us

Fraud & Credit Risk Scenarios for Gaming Sites & Livestream Platforms
Account Verification & Protection

Unauthorised Account Activities

Detect the creation of multiple fake accounts using automated tools or stolen information including account farming in which accounts are nurtured over time to exploit the systems

Credential & Access Attacks

Identify credential stuffing, brute force attacks and account takeovers (ATO) to prevent unauthorised access of users’ accounts

Telecom Fraud through SMS

Prevent unauthorised access to accounts through intercepted communication channels such as spoofing SMS messages
Marketing Activities & Referral Programs

Fake Referrals & Promotion Abuse

Analyse users that are exploiting promotional offers and discounts multiple times through fake accounts or automated scripts

Loyalty Point Arbitrage

Detect users from exploiting loopholes of loyalty program to maximise points acquisition and redemption without the typical corresponding spend or activity

Fake Engagement

Prevent users from using bots or fake accounts to create artificial inflated engagement metrics to boost popularity of their accounts
Payment / Transaction

Stolen Credit Card

Identify top-ups or in-app purchases made my stolen credit card information, especially those cross-border transaction which is typically harder to detect

Refund and Chargeback Fraud

Stop the user from abusing refund policies and disrupting legitimate transactions to get unwarranted refunds while retaining their virtual goods

Money Laundering and Cash-Out

Be alert with users laundering illegally obtained money through the platform and consolidating fraudulent funds for withdrawal
Unlock the Full Potential of Your Business with Intelligent Fraud Prevention Strategy
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Comprehensive Risk Control Decision Engine

Integrate internal and external data, user device information, and user behaviour using various rules and techniques such as blacklist rules, association rules, frequency rules, time rules, device fingerprinting, biometric probes, and proxy IP detection to effectively identify all types of online entertainment security risks.

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Customised End-to-End Monitoring Model

Tailor risk control strategies to cover the entire user lifecycle based on the risk profiles of gaming companies and live stream clients.
Leverage AI-driven fraud prevention tools for online entertainment businesses offering robust defense against evolving threats while ensuring seamless user experiences.
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Global User Profiling

Gather risk indicators from IP addresses, phone numbers, emails, and physical addresses to create comprehensive fraudster profiles. These profiles include tags for various risks such as promotion abuse and fake registrations, enabling precise targeting of fraudulent activities.
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Collaboration with Payment Networks

Collaborate with banks, payment service providers, and other financial institutions to build a global payment network cooperation platform.
Offer end-to-end solutions, including chargeback alerts and real-time risk control measures, providing detailed transaction data for thorough investigations, helping to resolve disputes efficiently and enhancing fraud detection accuracy.
The Bird’s Eye View: A Fraud Protection Framework for Digital Entertainment Platforms

TrustDecision’s fraud management system protects gaming and live streaming platforms by detecting fake viewership, preventing multi-account fraud, and safeguarding virtual economies, ensuring secure and genuine user experiences

More Than Just Online Entertainment Fraud Risk Solution

Professional Fraud Research and Operation

Fraud intelligence team that constantly monitor fraudsters strategies to detect potential fraud risk and promptly address vulnerabilities or adjust protocols, ensuring platforms stay ahead of potential threats.

Dedicated Support Team

Our solution architects design strategies tailored to each business’s unique needs, providing implementation support and ongoing 24/7 assistance.

Flexibility of Integration Across Platforms

Learn about AI applications for preventing fraud and policy abuse on entertainment platforms. Read success stories of effective anti-fraud measures for staying protected against evolving risks.
FAQs for AI-powered Fraud Detection in Gaming Apps
& Live Streaming Services
1. What are the common fraud challenges in gaming and live stream platforms?

· Gaming: Online gaming fraud often involves payment fraud, account takeovers, multi-accounting to exploit bonuses, and cheating software. Fraudsters aim to manipulate outcomes, steal virtual assets, or misuse promotional offers for financial benefits.
· Live Streaming: Fraud in streaming apps includes bot-driven viewership manipulation to inflate viewer counts and fraudulent transactions during subscriptions or donations. These issues undermine genuine engagement and result in financial losses for creators and platforms.

2. How does TrustDecision's AI-driven technology detect and prevent online gaming and streaming fraud?

· Detecting Bot-Driven Manipulation: Identifying fake viewership metrics by analyzing behavioral patterns and blocking bots that artificially inflate audience counts. This ensures authentic engagement and accurate analytics for streamers and advertisers.
· Monitoring Payment Transactions: The system analyzes real-time transactions during subscriptions or donations to detect fraudulent payment activities. It flags suspicious payment activities, such as the use of stolen credit cards, or identifies anomalies like repeated transactions from the same IP or mismatched geolocation data.
· Account Protection: Safeguarding streaming accounts from hacking attempts through a combination of behavioral analysis, device fingerprinting, and dynamic risk scoring. These tools detect unauthorized access and prevent account takeovers by identifying suspicious login patterns and device inconsistencies.
· Preventing Multi-Account Fraud: Detecting repetitive account creation aimed at exploiting loyalty programs, promotional rewards, or referral schemes. The system identifies fraudulent activity linked to bots or shared credentials to protect platform integrity.

By employing these AI-driven tools, TrustDecision enhances platform security, protects user trust, and mitigates financial losses, enabling a seamless and secure experience for gamers, streamers and audiences.

3. How to prevent in-game currency fraud?

We tackle in-game currency fraud through a multi-level approach targeting devices, accounts, and transaction behavior:
· Device Level: Blacklist devices involved in fraudulent activity and monitor for patterns like VPN usage or unusual geographical access.
· Account Level: Blacklist fraudulent accounts, block top-ups, and ban accounts with suspicious balances to prevent further abuse.
· Transaction Monitoring: Identify high-risk regions (e.g., AU/US), detect proxy/VPN usage, and enforce rules to automatically reject or flag suspicious transactions.
· Fraud Scheme Disruption: Leveraging data analytics and providing intelligence services to uncover and mitigate black market operations, including unauthorized reselling and in-game currency abuse. Our solutions help clients better understand fraud networks and take proactive measures to protect their platforms.

This layered approach ensures comprehensive fraud prevention while maintaining platform security.

4. How does TrustDecision improve the customer experience for entertainment platforms?

TrustDecision enhances customer experience by preventing fraud that could disrupt the platform's operations or harm its integrity. Issues such as bot-driven bulk purchases, which can inflate demand and deprive genuine customers of access, are effectively mitigated using advanced fraud detection tools like device fingerprinting and real-time behavioral analysis.

By ensuring that only legitimate users can access tickets, content, or promotions, TrustDecision protects the authenticity of the marketplace while fostering trust. This secure environment allows customers to engage with the platform confidently, without concerns about fraud or unfair practices.

5. What makes TrustDecision unique in fraud prevention for entertainment platforms?

TrustDecision stands out with our industry expertise and proven experience enable us to address challenges like ticket scalping and promotion abuse effectively. We offer tailored and scalable solutions, designed to meet the unique needs of each platform, whether regional or global. With advanced technology integration and a focus on data privacy compliance, TrustDecision delivers robust protection while maintaining a seamless customer experience. Additionally, we provide 24/7 real-time protection, ensuring continuous fraud detection and mitigation to safeguard operations.

Stay Informed with Digital Entertainment Fraud Insights

Learn about AI applications for preventing fraud and policy abuse on entertainment platforms. Read success stories of effective anti-fraud measures for staying protected against evolving risks

Let’s chat!

Let us get to know your business needs, and answer any questions you may have about us. Then, we’ll help you find a solution that suits you

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