An eBook from TrustDecision and Mastercard

Practical Fraud Defense Guide for Borderless Economy

Understand the fraud risks behind digital growth—from identity and policy abuse to payment fraud and chargebacks. Explore industry insights, practical examples, and risk assessment checklists for businesses operating across borders.

Available in English and Simplified Chinese.

GLOBAL INSIGHTS / INDUSTRY CASES / FRAUD DEFENSE CHECKLISTS

INSIDE THE GUIDE

What You’ll Learn

Connect the Risks Across the Customer Journey

Understand how identity fraud, policy abuse, payment fraud, and chargebacks form interconnected risk chains.

Explore Industry-Specific Challenges

Examine fraud patterns across travel and airlines, retail and e-commerce, gaming and entertainment, and AI and technology businesses.

Understand AI-Driven Fraud Defense

Explore how data, AI decision engines, and chargeback alerts can support earlier detection and more informed interventions.

Review Your Fraud Defense Capabilities

Use infrastructure and industry-specific checklists to identify gaps and guide internal discussions.

Focus on Potential Risks in Digital Business

Travel & Airlines

Explore automated traffic, seat hoarding, and payment risks across the booking journey.

Retail & E-Commerce

Understand promotion abuse, fraudulent purchases, and the challenge of protecting genuine customers.

Gaming & Entertainment

Examine account, top-up, virtual value, and payment dispute risks.

AI & Technology

Explore emerging abuse patterns and the changing dynamics of AI-enabled fraud.

Preview the Highlights

Global Chargeback Insights

Understand the relationship between disputes, chargebacks, and fraud.

Industry Cases

Explore practical examples from airline, retail, and livestreaming businesses.

Fraud Defense Checklists

Review core infrastructure capabilities and industry-specific risk controls.

Two Perspectives on Digital Business Risk

This guide brings together TrustDecision’s anti-fraud experience and Mastercard’s insights into payments and chargebacks. It helps digital businesses understand connected risks and consider practical approaches to more resilient growth.

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